Influence, Negotiation, and Conflict Management Program
Thursday, Feb. 9, 8:30 a.m.-4 p.m.
Signal Hill Campus
Hybrid course.
Develop strategies and techniques to positively influence others, negotiate to achieve mutually beneficial goals, and manage conflict, while maintaining healthy business relationships.
Knowing how to negotiate, resolve conflict and foster a collaborative work environment are highly valued skills in today’s workplace. The Influence, Negotiation and Conflict Management Program provides participants with the foundation to resolve disputes with those who have differing objectives and goals in a collaborative and respectful environment.
Differences resulting in conflict are a daily part of business; how you negotiate and resolve these conflicts can impact successful achievement of your goals. This program focuses on applying techniques to establish positive dialogue, build common ground, find successful alternatives and build relationships.
Presented by Gardiner Centre