Influence, Negotiation and Conflict Management Program

Tuesday, Sept. 21, 1-4:30 p.m.

Online

September 21 – December 1, 2021

Develop strategies and techniques to positively influence others, negotiate to achieve mutually beneficial goals, and manage conflict, while maintaining healthy business relationships.

Knowing how to negotiate, resolve conflict and foster a collaborative work environment are highly valued skills in today’s workplace. The Influence,Negotiation and Conflict Management Program provides participants with the foundation to resolve disputes with those who have differing objectives and goals in a collaborative and respectful environment.

Differences resulting in conflict are a daily part of business; how you negotiate and resolve these conflicts can impact successful achievement of your goals. This program focuses on applying techniques to establish positive dialogue, build common ground, find successful alternatives and build relationships.

Upon completion of all 5 courses, participants will receive a Certificate of Achievement in Influence, Negotiation and Conflict Management.

Program Schedule:

Professional Negotiation Skills – September 21 – 24, 2021

Building Influence & Persuasion – October 5 – 6, 2021

Conflict Management and Resolution – October 19 – 20, 2021

Managing Difficult Conversations – November 16 – 17, 2021

Building and Enhancing Workplace Relationships – November 30 – December 1, 2021

Key Learning Outcomes:

Improve employee relations and workplace environment
Discover the best strategies to prevent unnecessary workplace conflict
Learn how to plan and prepare for challenging conversations
Improved morale by gaining the skills to address basic conflict without having to escalate to the management level.
Develop the confidence to tackle various situations where their personal influence is critically important
Learn practical negotiating tools and strategies
Improve overall internal and external communications
Become more aware of your behaviour, influencing styles, body language and the impact you have on others.

For more information or to register, please visit: Influence, Negotiation and Conflict Management Program (NEW!) | Certificate Programs | Gardiner Centre (mun.ca)

Presented by Gardiner Centre

Event Listing 2021-09-21 13:00:00 2021-09-21 16:30:00 America/St_Johns Influence, Negotiation and Conflict Management Program September 21 – December 1, 2021 Develop strategies and techniques to positively influence others, negotiate to achieve mutually beneficial goals, and manage conflict, while maintaining healthy business relationships. Knowing how to negotiate, resolve conflict and foster a collaborative work environment are highly valued skills in today’s workplace. The Influence,Negotiation and Conflict Management Program provides participants with the foundation to resolve disputes with those who have differing objectives and goals in a collaborative and respectful environment. Differences resulting in conflict are a daily part of business; how you negotiate and resolve these conflicts can impact successful achievement of your goals. This program focuses on applying techniques to establish positive dialogue, build common ground, find successful alternatives and build relationships. Upon completion of all 5 courses, participants will receive a Certificate of Achievement in Influence, Negotiation and Conflict Management. Program Schedule: Professional Negotiation Skills – September 21 – 24, 2021 Building Influence & Persuasion – October 5 – 6, 2021 Conflict Management and Resolution – October 19 – 20, 2021 Managing Difficult Conversations – November 16 – 17, 2021 Building and Enhancing Workplace Relationships – November 30 – December 1, 2021 Key Learning Outcomes: Improve employee relations and workplace environment Discover the best strategies to prevent unnecessary workplace conflict Learn how to plan and prepare for challenging conversations Improved morale by gaining the skills to address basic conflict without having to escalate to the management level. Develop the confidence to tackle various situations where their personal influence is critically important Learn practical negotiating tools and strategies Improve overall internal and external communications Become more aware of your behaviour, influencing styles, body language and the impact you have on others. For more information or to register, please visit: Influence, Negotiation and Conflict Management Program (NEW!) | Certificate Programs | Gardiner Centre (mun.ca) Online Gardiner Centre