Responding Effectively to Challenging Behaviours
Thursday, Dec. 5, 10-11 a.m.
Online
**Rescheduled from October 31** Join the Department of Human Resources along with an expert facilitator from TELUS Health for this session on responding effectively to challenging behaviours.
This seminar will look at the distinction between difficult behaviour and difficult people and provide participants with strategies to respond effectively to challenging situations with a focus on assertive communication.
Click here to register. Closed captioning is available via Webex to all users. Deadline to register is Dec 4.
Presented by Department of Human Resources